Returns & Exchanges

At Perler, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer a seamless 30-day return policy for all unworn items with original tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Attach the Label

Download and print your pre-paid shipping label from the portal and affix it firmly to the outside of your return package.

4

Drop Off & Refund

Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing